Description
Title: Field Service Supervisor
Company Description:
A dynamic and rapidly growing provider of commercial HVAC solutions for over 50 years seeks a Field Service Supervisor to oversee performance of field technicians throughout New York City, NY.
Responsibilities Include but Not Limited to:
Oversee Service Technicians on HVAC service calls, projects and maintenance
Provide regular jobsite support
Delegate assignments and ensure work is accomplished in a timely manner
Prioritize maintenance schedules and staffing needs
Monitor and enforce safety procedures and guidelines
Monitor and evaluate team performance and personal conduct
Provide coaching, mentorship, training, and hands-on field support for technicians
Provide technical insight on work orders
Review all callbacks and warranty work orders and address with team accordingly
Ensure adherence to company policies and procedures, as well as industry requirements
Remain current with industry trends
Maintain a close working relationship with department management
Regularly communicate and report progress, needs, concerns etc. to department management
Location: New York City’s Five Boroughs; Long Island; Westchester, NY
Qualifications:
5 years’ experience in the commercial HVAC service industry
Experience as a commercial HVAC service technician including some supervisory or leadership experience
EPA Universal Certification
Ability to multi-task and prioritize work
Strong leadership, coaching, and training skills
Highly organized and diligent
Exceptional interpersonal skills
Exceptional verbal communication skills
Advanced problem-solving skills
Adaptability in a face-paced environment
Excellent active listening skills
Understanding of utilization of smartphones, mobile tablets and applications, computers