Schaper Associates, Inc
October 30, 2023
New York City
Job Type


Title: Service AdministratorCompany Description:
This company provides commercial HVAC services in the Greater New York City Metro Area and is dedicated to client service and satisfaction. As a member of this well-trained team, you can pride yourself on a solid heating and cooling specialist reputation and count on surpassing local energy requirements. They are a full-service, local union HVAC contractor offering installation and service for all equipment from traditional to modern.
Responsibilities Include but Not Limited to:

Coordinate with Service Manager to plan, schedule, and dispatch technicians to the appropriate customer
Answer phone calls
Data administration
Service department administration
Administration of payroll and benefits
Contract administration
Screen phone calls and direct them to the proper department
Serve as customer liaison
Take service requests from customers to create work orders
Other duties as directed

Location: Long Island City, NY

3 years’ experience
Strong verbal & written communication skills
MS Suite
Ability to work with minimal supervision, make prompt and decisive decisions
Extreme attention to detail is necessary
Proficient in Microsoft (Word, Excel, & Outlook)

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