January 4, 2023
Job Type


Title: Counter Sales Associate
Company Description:
The largest full line distributor in the northeast United States of a very broad range of HVAC/R equipment and parts seeks a Counter Sales Associate in Somerville, MA to provide customers with quality customer service.
Responsibilities Include but Not Limited to:

Provide customers with immediate price quotations on price book items
Receive in person and telephone requests for new purchase orders and changes/adjustments/cancellations to existing orders
Coordinating with manufacturers to locate requested items and to meet customers’ delivery requirements
Act as liaison between customers and other departments by providing information requested by customers or routing requests to the appropriate departments
Follow up to ensure that appropriate actions are taken to resolve customer issues
Coordinate with credit department
Coordinate with manufacturers to locate requested items and to meet customers’ delivery requirements
Maintain files of active orders and posts activity, such as notices, scheduling changes, partial shipments, and credit changes
Provides accounting department with paperwork necessary for credits or debits to be issues, including original purchase orders, copies of invoices, and return goods memo
Ensure that the proper codes are used for retrieving and inputting information

Location: Somerville, MA

At least one year HVAC industry experience; counter/warehouse experience a plus
High school diploma or equivalent
Knowledge of HVAC/R parts and nomenclature
Manual Dexterity – must be able to use hands and arms for handling, installing, positioning, and moving materials and manipulating things.
Must be able to stand majority of the day
Customer service oriented

Ability to lift 50 lbs.

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