Schaper Associates, Inc Published: December 5, 2019
Location
Silverhill, AL
Job Type

Description

Company Description:

Our client
is a well-established Residential service company Baldwin County area. With 19 years’
experience, they have a strong attention to detail, a strong reputation for
excellent customer service  and a high
work ethic!

 

Job Description

Residential
HVAC Install Manager to lead a team of installers who work with heating,
ventilation, and air conditioning systems. The Install Manager performs service
tasks when workload requires, coordinates activities of team and supervises to ensure
that all installation of HVAC equipment is done correctly and efficiently. This person will also be involved in hiring, training, making daily visits to install job sites to visually ensure the work is done correctly eliminating call backs.

Duties 

 

  • Evaluate workload and utilize

    manpower in the most efficient, profitable way

  • Make sure all procedures are

    followed

  • Do quality assurance

    inspections on all installs to decrease the amount of call backs

  • Demand high standards of

    performance from team members

  • Constantly evaluate install

    technicians to make sure they are receiving up to date training

  • Ensure that all equipment &

    materials have been ordered & received for scheduled jobs

  • Make sure that installers have

    the proper tools for their jobs

  • Ensure that all install

    vehicles are well maintained, clean & stocked

  • Ensure that all installers are

    following the uniform policy to project a positive, professional image to

    our customers

  • Responsible for working with

    installers in the field as support and running service/maintenance/install

    calls when workload requires

  • Be able to diffuse and resolve

    situations/complaints from customers to ensure complete customer

    satisfaction

  • Be able to handle & resolve

    issues from the installers

  • Recruit, interview, on-board

    and evaluate new team members

  • Look for ways to improve&

    grow business with positive energy & enthusiasm

  • Strive for success


Skills and Special
Requirements

  • Must be able to pass a thorough

    background check

  • Must have valid driver’s

    license and a clean driving record

  • Working weekends & holidays

    during peak season (April - September)

  • Experience with conflict

    resolution

  • Levelheaded personality
  • Team motivator
  • Results oriented
  • Detail oriented
  • Problem solver
  • Ability to work under pressure

    in a fast-paced environment with deadlines

  • Excellent verbal and written

    communication skills

  • Ability to navigate a tablet

    for administrative/install & service paperwork

  • Ability to stay organized,

    manage multiple tasks, prioritize and meet deadlines

  • Provide excellent customer service

    on a consistent basis

  • Ability to work well with other

    managers, owners, support staff & all employees

apply

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