Sr. Service Technician

Title: Senior Service Technician

Company Description:

Our client provides residential and light commercial HVAC services in the Buck and Montgomery County areas. This growing company is focused on high-quality, timely services for its customers. Customer satisfaction is their highest priority, and they pride themselves on getting the job done correctly the first time. Currently, our client is seeking a Senior Service Technician to join their service team! As a Senior Service Technician, your responsibilities will be to:

Responsibilities Include but Not Limited to:

• Install, Troubleshoot and repair residential and light commercial HVAC systems to including, air conditioning, split systems, chillers, rooftop packaged units, and boilers
• Identifies & reports additional services that may interest the customer
• Lead, train, and support HVAC technicians and helpers
• Perform routine maintenance
• Maintain a successful trend of positive feedback on customer surveys
• Strong desire to grow with the company
• Manage customer account and conduct all maintenance related subjects, including callbacks and start up and commissioning of HVAC systems
• Complete necessary paper work timely and accurately which may include data entry and general use of relevant computer systems and software as directed.
• Maintain thorough knowledge of, actively practice, and promote safe working conditions in accordance with OSHA, EPA and other required regulations dealing with safe operation of all equipment.
• Orders equipment and supplies (e.g. replacement parts, filters, sheet metal, associated hardware, etc.) for the purpose of maintaining inventory and ensuring availability of required items.
• Prepares documentation (e.g. service records, work performed, etc.) for the purpose of providing written support and/or conveying information.

Qualifications:

• 10+ years’ experience in residential and light commercial HVAC service
• Ability to work independently and on a team
• Great customer service skills
• Positive attitude
• Must have driver’s license with a clean record
• Able to pass a background and drug screening check (random testing may occur)