Senior Service Coordinator

Title: Senior Service Billing Coordinator

Company Description:

Our client provides commercial HVAC services in the Greater New York City Metro Area and is dedicated to customer service. On this well-trained team you can pride yourself on a solid heating and cooling specialist reputation, and count on surpassing local energy requirements. They are a full-service, local union HVAC contractor offering installation and service for all equipment from traditional to modern.

Responsibilities:

• Provide high level administrative support to all divisions within the company, including data entry, job entry, submittal preparation, billing preparation/invoicing, and requirements based upon job specifications
• Input of comments for service tickets in industry standard dispatching software
• Monitor, track, and resolve incomplete tickets
• Ability to answer service calls and dispatch in emergency situations
• Other duties as assigned

Location: Long Island City, NY

Qualifications:

• Possess strong word processing skills.
• Excellent verbal and written communication skills, ability to work with minimal supervision, independently as well as part of a team.
• Ability to work well under pressure.
• Good command of business procedures.
• Possess good human relation skills.
• High standards of performance and flexibility in work assignments.
• Posses knowledge of company procedures.
• Good Computer Skills able to learn new softwares
• Windows Experience (Word, Excel)
• Knowledge of Quickbooks