Schaper Associates, Inc Published: June 3, 2019
Collegepoint, NY
Job Type


Title: Sr. Controls Technician

Company Description: Our client is a well-known mechanical contractor that operates within the New York City market. This company specializes on high-end residential properties as well as large commercial office spaces. Currently, this company is looking for a Sr. Controls Service Technician to join their growing team! As a Sr. Controls Service Technician, your responsibilities include, but are not limited to:

  • Diagnose and repair complex control systems. This will require extensive knowledge of multiple DDC systems.
  • Provide consultative services to customers using trend data and existing condition reports.
  • Manage time properly and efficiently.
  • Report problems or changes to team members immediately.
  • Work with office personnel on projects to schedule and complete tasks on time.
  • Communicate with customer upon arrival and before leaving the work site.
  • Ensure high levels of customer satisfaction.
  • Keep customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement.
  • Promote the sale of add-on work.
  • Provide customer training on control systems.
  • Complete job documents and work orders in a timely manner.
  • Some projects may require installation, commissioning, and network management.
  • Keeps management and customer informed of job progress and issues.
  • Assist lower level technicians in training or projects when needed

Location: Manhattan NY


  • Minimum of 7 years working with HVAC controls
  • Experience with Johnson controls equipment
  • Experience working in large, high-end residential settings
  • Strong customer service skills
  • Desire to move up within the company


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