Schaper Associates, Inc Published: January 9, 2019
Tulsa, OK
Job Type


Title: General Manager

Company Description: Our client is a well-established HVAC mechanical contractor in the Broken Arrow, OK area. They are the largest HVAC company in the area, and are dedicated to their customers. This residential and commercial company prides itself on having the best equipment and technicians for their customers. Currently, this company is looking to welcome a Residential Service Manager to join their Tulsa, OK team!


  • Provides the day-to-day oversight and direction for service and sales staff and resolve any issues and handle disciplinary situations
  • Responsibilities would include the development and implementation of annual and long-term plans; budgeting, hiring/firing, training and developing associates, financial management and analysis, sales and marketing leadership, and insuring quality of performance in service operations and assurance of customer satisfaction
  • Assign maintenance accounts to technicians, support the technicians technically, and plan the dispatching with the dispatcher
  • Aid in business expansion, customer interaction, relationship building, database management and overall profit growth of the company
  • Financial performance review, job cost management, annual budget process and preparation
  • Promote and maintain safety goals, including conducting safety meetings
  • Full P&L responsibilities

Location: Tulsa, OK


  • 10+ years’ experience in residential HVAC, or residential service industries, management
  • P&L experience and successful financial management
  • Team oriented with proper leadership, communication, and customer service ability
  • Demonstrated ability to develop and hold team members accountable
  • Successful management track record
  • Successful growth track of service organization


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