Description
Company Description:
Our client is passionate about inspiring progress around the world. They advance the quality of life by creating comfortable, sustainable and efficient environments. Their employees and brands work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. They are a global business committed to a world of sustainable progress and enduring results.
Job Summary:
Responsibilities:
- Work with and communicate with sales engineers on status of the projects they are bidding, submitting, ordering, and shipping
- Responsible for the take-off of equipment for proper size, configuration, voltage, options, etc.
- Selects and prices proper equipment per the plans and specifications.
- Creation of preliminary proposal.
- Supports sales and develops preliminary and/or final submittals as required.
- Responsible for configuring the correct equipment for order entry.
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Responsible for entering equipment orders and issuing purchase orders for vendor equipment.
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Communicates project status reports to customers to ensure project runs smoothly and per customers’ expectations.
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Communicates with customers regarding shipping updates.
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Controls expenses by monitoring assigned project budget.
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Generates work orders for equipment start-ups and coordinates with service dispatchers
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Responsible for project cash-flow management: progress billing, and collections support
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Establishes a professional relationship with the customer and interfaces constantly to maintain accurate status reports and project reviews. .
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Responsible for the successful transition of warranty to the service process.
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Responsible for general administrative functions to support the sales and equipment fulfillment process.
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Manages receipt and distribution of installation operation and maintenance manuals (IOMs).
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Flexibility to work outside normal work hours/weekends, as required.
Location: Greenville, SC
EDUCATION and/or EXPERIENCE
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Bachelor's degree in engineering, engineering technology or construction management preferred.
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Minimum of 2 years’ experience plus is needed.
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Working knowledge of construction including mechanical, electrical, plumbing systems and knowledge with the operation of HVAC systems, electrical systems and temperature controls is a plus.
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Knowledge reading/understanding blueprints and construction plans/ specifications, and experience with computer estimating software programs is a plus.
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Proficiency with all Microsoft Office software programs (i.e. Word, Excel) required
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Strong HVAC technical ability, attention to detail, flexibility, ability to handle multiple projects, customer service attitude
Questions Candidates are to answer:
- Tell me about the HVAC projects you have supported?
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Tell me about your experience support outside sales reps and what your role as been?
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Tell me about your experience with doing take offs, pricing, selecting equipment, and creating a preliminary proposal?
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Tell me about the types of customers you have done projects for?
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Tell me about a difficult customer and how you have handled them?